McDonald's apologizes for a large-scale system failure caused by third-party configuration changes. US fast food chain giant McDonald's apologizes to customers for a large-scale system failure that occurred on Friday, March 15th. According to The New York Times, countries and regions affected by McDonald's large-scale system failures include stores in Singapore, Australia, Japan, and China. Some stores are unable to accept online ordering, and some are even forced to suspend operations. McDonald's said that this incident was caused by a "global technology system outage", affecting multiple markets, but did not specify the scope of its impact.