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JD announces an average annual salary increase of over 30% for over 20000 JD frontline customer service representatives

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On February 5th, JD Group announced that starting from February 1st, 2024, over 20000 JD frontline customer service employees will achieve an average annual salary increase of over 30%.
Public information shows that JD customer service was established in 2009 and has now developed into the largest self operated customer service team in the industry.
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