首页 News 正文

MGM Mirage was hit by a cyber attack in September but refused to pay a ransom to the hackers

王俊杰2017
131 0 0
MGM Resorts International (MGM) refused to pay a ransom demand from hackers in a September cyber attack, according to a person familiar with the matter. The attack caused chaos at MGM resorts on the Las Vegas Strip and crippled its properties and technology across the United States.
MGM Mirage said in a regulatory announcement Thursday that the service disruption caused by the attack and efforts to resolve the issue will cost the company more than $100 million in the fiscal third quarter.
The cyber attack was discovered on September 10 and forced MGM to shut down its IT systems. The shutdown of IT systems crippled slot machines, disrupted online hotel reservations, and required hotel staff to use paper and pen to check in guests, among other effects. The company said on Thursday that business for guests was back to normal.
MGM's decision not to pay the hackers was in line with instructions from the Federal Bureau of Investigation (FBI), which does not support ransom payments. The FBI's website states that paying a ransom does not guarantee that a company will be able to recover data, but it does reward hackers and encourage bad actors to target more victims.


Guests wait in the lobby of the Bellagio hotel in Las Vegas last month after a cyberattack on MGM Mirage slowed hotel bookings and check-in.

MGM Mirage said the service disruption would have a negative impact of $100 million on adjusted real estate earnings before interest, taxes, depreciation, amortization and rent at its Las Vegas and U.S. resorts. Remedial technical advice, legal and advisory services cost less than $10 million.
The company said in a regulatory announcement that the incident took a toll on occupancy at its resorts, which fell to 88% in September from 93% a year earlier. October occupancy is expected to be 93 percent, down from 94 percent a year earlier. The company said bookings would return to normal in November.
MGM Mirage said it has adequate cybersecurity insurance to cover financial losses and that overall, the incident won't have a material impact on the company's results this year.
CEO Bill Hornbuckle said in a letter to customers Thursday that no customer's bank account or payment card information was compromised as a result of the company's swift response.
He said the hackers did steal information, including names, phone numbers, addresses, dates of birth and driver's license numbers, of customers who had done business with MGM Resorts prior to March 2019, and also obtained Social Security numbers and passport numbers for a limited number of customers.
Hornbuckle said the company regrets the outcome and sincerely apologizes to those affected and that the trust of its customers is of utmost importance to the company.
The company said it would contact affected customers.
MGM did not release details of how the hackers gained access to its IT systems.
CandyLake.com 系信息发布平台,仅提供信息存储空间服务。
声明:该文观点仅代表作者本人,本文不代表CandyLake.com立场,且不构成建议,请谨慎对待。
您需要登录后才可以回帖 登录 | 立即注册

本版积分规则

  • 【科技记者古尔曼:苹果计划于12月第一周发布iOS 18.2系统更新 带来更多人工智能功能】科技记者古尔曼透露,苹果计划于12月第一周发布iOS 18.2系统更新。iOS 18.2将为iPhone 15 Pro机型和所有iPhone 16机型带来更多 ...
    cristianna
    昨天 17:32
    支持
    反对
    回复
    收藏
  •   为期超七周的大罢工终于落下帷幕。   当地时间11月4日,波音美国西海岸工厂工人们就改进后的合同提案投票。   随后,代表着波音超过33000名西雅图地区机械师的IAM工会经表决,以59%的同意票决定接纳波音提 ...
    cristianna
    2 小时前
    支持
    反对
    回复
    收藏
  •   近日,爱立信中国区总裁方迎在接受《经济参考报》记者采访时表示,5G技术在全球范围内得到了迅速发展,但面临商业潜力未能充分挖掘、网络运营难度较以往更高两大挑战。因此,运营商在继续5G网络部署的同时,应关 ...
    blueskybb
    昨天 15:05
    支持
    反对
    回复
    收藏
  •   “新四化”的时代浪潮下,新能源汽车行业百家争鸣。伴随着自主品牌不断崛起,合资品牌当下的生存状况备受外界关注,如何打好电动化时代的突围战,成为合资品牌的新课题。   作为国内合资车企的代表之一,上汽 ...
    mbgg2797
    5 小时前
    支持
    反对
    回复
    收藏
王俊杰2017 注册会员
  • 粉丝

    0

  • 关注

    0

  • 主题

    28