Red Star Capital Bureau reported on October 14th that on October 12th, the official announcement from Xiaopeng MONA stated that orders for M03 have continued to grow since its listing, and in September, it achieved a historic high of over 10000 units delivered through two expansions. Some users' deliveries will be affected.
In response to delivery delays, Xiaopeng Motors (09868. HK/XPEV. US) has introduced subsidies, but some prospective car owners are not convinced. Red Star Capital Bureau has learned that delayed delivery may result in many potential car owners missing out on this year's "trade in" subsidy.
Currently, many users have indicated on social media that they have successfully unsubscribed. On October 14th, the official customer service of Xiaopeng Motors stated to Red Star Capital Bureau that there is an option to refund the deposit if the delivery is overdue.
Delayed delivery may result in missing out on replacement subsidies
Regarding some users whose delivery cycles are affected by peak order periods, Xiaopeng Motors has issued an official announcement stating:
Users who complete deposit payment and order locking before 24:00 on September 30, 2024, and whose vehicle arrival date notified by Xiaopeng Motors is later than the expected delivery date prompted on the Xiaopeng Motors App order interface, can receive 1500 Xiaopeng Mall points/day/vehicle based on the number of days of delay (10 points deducted from 1 yuan for mall shopping).
According to Xiaopeng MONA Weibo
Many prospective car owners are not convinced by the above-mentioned deferred subsidies. Red Star Capital Bureau learned that on October 12th, a large number of potential owners of Xiaopeng M0NA M03 received delayed delivery notices from Xiaopeng Motors, with delivery times generally extended by about a month from the original 8-10 weeks. Some car owners need to wait for 17 weeks to pick up their cars, which will cause many prospective car owners to miss this year's "trade in" subsidy.
For this reason, many prospective car owners have left comments in the official Weibo comment section of Xiaopeng M0NA, requesting to unsubscribe. "I locked the order on September 19th, and in order to catch up with the trade in subsidy, I feel that late November (delivery) is already quite risky. The salesperson told me to postpone it until around January 10th next year. Am I the scapegoat?" "Open the unsubscribe option. Exceeding the deadline is a breach of contract, and I cannot bear the consequences." In order to catch up with this year's national and provincial subsidies, some prospective car owners are preparing to purchase new energy vehicles from other brands.
The price range for the 2024 Xiaopeng MONA M03 is 119800 yuan to 155800 yuan, with local replacement subsidies ranging from 80 to 18000 yuan and scrap subsidies of 20000 yuan.
A prospective owner of Xiaopeng M0NA M03 told Red Star Capital Bureau that he exchanged his old car at a Xiaopeng store in early September, and Xiaopeng offered a price 6000 yuan lower than that of a used car dealer; If the delivery time is delayed to December 31st, we will miss out on the 11000 yuan exchange subsidy, resulting in a total loss of 17000 yuan.
Some users have reported successful unsubscribe
Red Star Capital Bureau has learned that overdue users can refund their deposit, and Xiaopeng Motors stores will assist in handling it. Currently, many users have indicated on social media that they have successfully unsubscribed.
User successfully unsubscribed
On October 14th, the official customer service of Xiaopeng Motors stated to Red Star Capital Bureau that there is indeed an option to refund the deposit if the delivery is overdue. The current rule is still that after the order is locked, it cannot be refunded. However, in the event of overdue delivery, we will communicate with the customer to find a corresponding solution. Overdue refers to the vehicle arriving at the store later than the latest delivery time calculated by Xiaopeng for the user. Overdue users will receive notifications through SMS and the APP order page.
Lawyer Zhang Kai from Liaoning Liansheng Law Firm told Red Star Capital Bureau that whether the 4S store can compensate for the failure to deliver the car on time depends on the contract agreement. If there are provisions for breach of contract compensation in the contract, compensation can be requested; If not, we can negotiate and demand to bear the breach of contract liability such as continuing to perform, taking remedial measures, or compensating for losses.
Peng Zonghui, a lawyer from Guangdong Guanghe Law Firm, stated that the compensation for overdue car delivery at 4S stores depends on the situation. If a car purchase contract has been signed and a deposit has been paid, and there is a delay in delivery, consumers must notify the 4S store in writing to limit the delivery time. Otherwise, the contract will be terminated, and there is a possibility of requesting a double refund of the deposit.
According to Article 587 of the Civil Code of the People's Republic of China, if the debtor fulfills the debt, the deposit shall be offset against the price or recovered. If the party who pays the deposit fails to perform the debt or performs the debt in a manner that does not comply with the agreement, resulting in the inability to achieve the purpose of the contract, they have no right to request the return of the deposit; If the party receiving the deposit fails to fulfill its obligations or does not fulfill its obligations in accordance with the agreement, resulting in the inability to achieve the purpose of the contract, it shall return double the deposit.
