Beike Zhaofang Xi'an Station and all brokerage brands jointly released a "no disturbance" service commitment
sk2789
发表于 2024-9-30 17:36:04
3570
0
0
The marketing calls that come day and night not only disturb consumers' lives, but also reduce the favorability of real estate agents in consumers' minds. Mr. Zhang stated that the second-hand housing transactions in his community are quite active, and many parents who have their children in school are very concerned about the housing resources in the community. Therefore, he often receives calls from real estate salespeople asking if there is any demand for sale, but he does not have any demand for selling the property. Such calls are obviously a disturbance to himself. Mr. Zhang felt helpless about this. Reducing sales calls, regulating salesperson behavior, and protecting consumer privacy have become urgent issues that need to be addressed.
On September 30th, the Beike Zhaofang Xi'an Station's "One Disturbance, One Compensation" service commitment press conference with the theme of "Promise Not to Disturb, Rest Assured" was successfully held. This service commitment is jointly released by all the brokerage brands that cooperate with Beike. In response to the daily pain points of frequent phone calls disturbing customers, various brands have put forward clear "no disturbance" service requirements for brokers, and proposed a "one disturbance, one compensation" service guarantee, allowing citizens to have more peace of mind and tranquility.
Beike once again pushes for service commitment upgrade
At the press conference, all brokerage brands of Beike Zhaofang Xi'an Station officially promised consumers that if consumers have set up "Do Not Disturb" on Beike Zhaofang APP/Lianjia APP but are still disturbed by brokers conducting "telephone marketing" to obtain or promote houses, they will compensate the disturbed person 100 yuan. By committing to providing service guarantees, citizens have gained another sense of peace of mind during the process of purchasing and selling houses.
Zhou Jianjun from the Shuangsheng Branch of the Xi'an Municipal Administration for Market Regulation stated, "As important participants in the real estate market, real estate brokerage agencies should consciously abide by laws and regulations, strengthen self-discipline, jointly resist various illegal and irregular marketing methods and behaviors, avoid the occurrence of unfair competition, and hope that enterprises can fulfill their service commitments. The industry regulatory authorities will work together with homebuyers to supervise the fulfillment of commitments and form a good situation of joint governance
Practice the value of "customer first"
At the press conference, Ge Jing, Vice President and Chief Quality Officer of Beike Zhaofang, introduced the efforts made by Beike Zhaofang to build a positive quality cycle and solve the pain points of consumer housing transactions. The company will provide more extensive promotion and advertising for this service commitment through platform resources, helping more users understand this commitment and urging the brand to strictly implement it. In the future, Beike will actively guide more brokerage brands to participate and jointly create a clearer and more harmonious industry ecology.
Shen Jiasheng, General Manager of Beike Zhaofang Xi'an City, provided a detailed introduction to every step that Beike has taken since its establishment to fulfill its mission of "dignified service providers, better living", as well as the background and original intention of Beike's partnership with other brands to jointly launch the "disturbance one compensation one hundred" service commitment. The official implementation of the "Telephone Marketing, One Disturbance, One Compensation" peace of mind service commitment will be accompanied by strict internal supervision mechanisms and rapid response processes to ensure that every customer complaint can be promptly and effectively handled. Encourage customers to actively provide feedback, jointly supervise and promote the continuous improvement of service quality.
Faced with the growing demand for services from consumers, only by deeply uniting practitioners can we jointly promote quality upgrading and achieve the "quality positive cycle" advocated by Beike. Through the release of this service commitment, Beike puts user needs first and collaborates with various brokerage brands to strive for quality services, taking another solid step on the road to creating a good living ecosystem. In the future, Beike will continue to strive to improve the quality and efficiency of industry services, providing a better living experience for consumers in Xi'an. (CIS)
CandyLake.com 系信息发布平台,仅提供信息存储空间服务。
声明:该文观点仅代表作者本人,本文不代表CandyLake.com立场,且不构成建议,请谨慎对待。
声明:该文观点仅代表作者本人,本文不代表CandyLake.com立场,且不构成建议,请谨慎对待。
猜你喜欢
- How to manage the ecology of shells connecting over 40000 stores
- Shell promises to achieve carbon neutrality at its operational level no later than 2030
- Shell announces a $3.5 billion stock repurchase plan
- Beihao Home, a subsidiary of Beike, appears in Beijing's land auction to anchor "mainstream improved housing customers in key cities"
- Why did Beike make a fortune in 2023
- American online brokerage Robinhood announces $1 billion stock repurchase plan
- Actively expanding LNG business, Shell will acquire energy companies under Temasek
- Two attempts at water and soil auctions, but no action taken to grab ground shells. Response: Currently exploring business opportunities and focusing on first and second tier opportunities
- Beike responds to land acquisition in Xi'an: a 1+2 model for diversified cooperation and non independent development projects
- The 'largest intermediary' enters the real estate market and Beike will independently operate high-end projects
-
知名做空机构香橼研究(Citron Research)周四(11月21日)在社交媒体平台X上发布消息称,该公司已决定做空“比特币大户”微策略(Microstrategy)这家公司,并认为该公司已经将自己变身成为一家比特币投资基金 ...
- caffycat
- 昨天 11:18
- 支持
- 反对
- 回复
- 收藏
-
每经AI快讯,11月20日,文远知行宣布旗下自动驾驶环卫车S6与无人扫路机S1分别在新加坡滨海湾海岸大道与滨海艺术中心正式投入运营。据介绍,这是新加坡首个商业化运营的自动驾驶环卫项目。 ...
- star8699
- 3 天前
- 支持
- 反对
- 回复
- 收藏
-
上证报中国证券网讯(记者王子霖)11月20日,斗鱼发布2024年第三季度未经审计的财务报告。本季度斗鱼依托丰富的游戏内容生态,充分发挥主播资源和新业务潜力,持续为用户提供高质量的直播内容及游戏服务,进一步 ...
- goodfriendboy
- 3 天前
- 支持
- 反对
- 回复
- 收藏
-
人民网北京11月22日电 (记者栗翘楚、任妍)2024广州车展,在新能源汽车占据“半壁江山”的同时,正加速向智能网联新能源汽车全面过渡,随着“端到端”成为新宠,智能驾驶解决方案成为本届广州车展各大车企竞 ...
- 3233340
- 昨天 17:06
- 支持
- 反对
- 回复
- 收藏