On September 15th, NIO announced an adjustment to the charging model for battery swapping services, shifting from a "fixed price" model to a "per kilowatt hour" model. The single battery swapping fee is calculated by multiplying the electricity bill plus the service fee by the amount of electricity exchanged.
When the amount of electricity exchanged does not reach the set minimum exchange amount (20 kWh), the corresponding service fee will be charged based on the minimum exchange amount, and the electricity fee will be calculated based on the actual exchange amount. The above adjustments will take effect from 00:00 on September 24, 2024. According to the new plan, unlimited battery swapping users will not be affected and can still use the free battery swapping benefits to settle orders. In addition, Ledao Motors will continue to use this charging model for subsequent battery replacements.
NIO has also released answers to hot questions, as follows:
Is the electricity service fee different for each station? How do you know when it's the cheapest?
The electricity service fee may vary at different stations and at different times of the day. At present, there are plans to iterate the NIO App to support filtering surrounding sites by cost and optimizing the display of related fees. Users can continue to monitor the product iteration situation.
How often is the electricity service fee adjusted?
The electricity service fee will be adjusted once a month in the short term, and the electricity fee will be adjusted according to the price of State Grid. You can pay more attention to the price changes of frequently visited stations.
Can the free service fee coupon still be used?
Sure, the free service fee coupon will support the deduction of all electricity service fees during one battery replacement.
Will unlimited battery swapping users be affected?
It will not be affected, and unlimited battery swapping users can still use the free battery swapping benefits to settle orders.
Is Ledao also using this charging model?
Yes, Ledao Motors will also use this charging model for subsequent battery replacements.
NIO announced a new charging model for battery swapping services at a user communication meeting on September 6th, which includes two options. The new plan charges a fee that is related to the user's battery swapping degree, compared to the previous fixed service fee.